About Alphanet Technologies Inc.

We offer professional software development (on request) and the implementation of business applications for solutions to a broad range of tasks. Our corporate philosophy is predicated on key values that govern all of our business and professional endeavors:

• People, the foremost asset;
• Security;
• Quality of service.

Alphanet offers exceptional quality in its services and always puts customers first, striving to consistently exceed expectations. Our key advantage is people, a fact reflected in our daily endeavors. We aim for the most competitive solutions and highest levels of expertise and performance in the world, and we earn customer trust through excellence, reliability, empathy and dependability. Our company unites aspects of software development, consulting and IT training, as illustrated by our partner companies:

• Stairway Soft - WEB technologies;
• IT Education Academy;
• Blackthorn Vision - Microsoft technologies;
• UkrInSoft;
• Osis - IT consulting and systems integration.

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Banking & Finance

INCIDENT MANAGEMENT SYSTEM

The main purpose of the IMS for Swiss-based investment banks is to track all employee work. It allows business users to manage a complete range of client interactions through custom internal workflows from inception to resolution. The IMS consists of more than 5000 users (600 simultaneously) and can process about 30,000 tasks at once.

Client benefits:
• The IMS is built and designed from scratch, based on client preferences and business requirements;
• Improved customer service: Employees are fully aware of a customer’s issues and needs, which fosters client loyalty;
• Workflow automation and data security;
• Expense savings of around 60%, compared to integration of analogous systems.

INTERNAL PORTAL

The main purpose of the Internal Portal for USA-based financial services companies is to streamline access to knowledge by providing a simple way to access the functionality provided by different applications, including MS Exchange, SharePoint, Document Management System and Knowledge Management System, all from one convenient location.

Client benefits:
• One time login: all internal systems are integrated in the Internal Portal;
• Enterprise-grade role-based security and centralized search engine.

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Oil & Gas

OIL WELL MONITORING SYSTEM

Web-based solutions – for American companies that are leaders in Digital Oilfield Solutions within the oil and gas sector – designed to sample, compute, analyze, control and communicate the parameters needed to optimize the production of natural flowing wells and wells that employ artificial lift methods either at the site or remotely.

Client benefits:
• Ready-to-use monitoring system with various additional options used for simplification;
• Expense savings of 35% on software development costs;
• An increase in potential buyers, such as the Kuwait Oil Company.

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Hospitality

WEB MANAGEMENT SYSTEM FOR RESTAURANTS

A complete back office system for restaurant chains that is implemented from scratch and provides functionality for managing articles, prices, amounts and staff. It offers a rich set of management reports, including data mining with OLAP cubes. All data are synced to the central HQ database. The System was ordered by a rapidly growing Belgian company that has developed various tools for more efficient management of all types of restaurant businesses.

Client benefits:
• Workflow automation, from taking orders to management reports;
• A set of web and mobile applications for all popular platforms;
• Expense savings of 50% on software development costs;
• Software available in all of EU and USA.

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Telecom

TESTING SERVICES

Implementation of acceptance testing processes in a big Ukrainian telecom company. This project included analysis of a range of billing systems, the design of a testing strategy and testing documentation for all systems, the set-up of a testing environment, and the provision of testing services for the customer.

Client benefits:
• Elimination of added resources, staff and training needed to create and support the testing environment;
• A decrease in billing system issues by 30%;
• An increase in the quality of the development documentation due to additional testing review.

CRM SYSTEM

Implementation of the CRM system (back-end and front-end) for a Ukrainian telecom company. The main goals of this project were to develop new functionality, optimize the system’s source code, and make it faster and user-friendly. During the project, development and testing environments were created and configured, and synchronization with the production environment was automated.

Client benefits:
• Decrease in bugs due to testing approach.

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